- Credit / Debit Cards
For retail, online or wholesale inquiries, please email us for our information at
All orders will be processed and shipped within 5 business days of receiving your order.
In the unlikely event your order cannot be processed and shipped within 5 business days, we will contact you with the option for a full refund.
If you have questions about a purchase that has not yet shipped, you may contact us at and we will respond within 24 hours.
Last updated October 02, 2019
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. Products must be at least half full to qualify for a refund.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Sophia Dee Skincare
PO BOX 2013
Cedar Park, TX 78630
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: